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Contact

For general questions, feedback, partnership inquiries, or pharmacist-led guidance about Japanese OTC medicines, please contact JapanMedGuide using the form below or through our official social media accounts.

We may be able to help with general questions such as:

• How Japanese drugstores work
• What to check before choosing OTC medicine in Japan
• What information to prepare before asking a pharmacist
• General travel health and medicine safety tips

Please note that JapanMedGuide cannot provide diagnosis, emergency advice, prescriptions, or personal medical treatment through messages.

If your symptoms are severe, unusual, or getting worse, please seek medical care.

If you may be having a medical emergency in Japan, call 119 for an ambulance.

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